Effective Date: 1 January 2026. This policy applies to all rjbet platform users in Malaysia. By using our platform, you agree to how we handle your data as described here.
1. Information We Collect
Rjbet collects various types of information from users to ensure the platform runs smoothly and delivers a relevant experience. The information collected is grouped into several key categories:
Account Information: During registration, we collect your full name, date of birth, email address, mobile phone number, and your chosen username. This information is required to create and verify your account identity on the rjbet platform.
Device & Browser Information: When you access the platform, we automatically record technical information including device type, operating system, browser type, IP address, and session data. This information helps us identify technical issues and maintain the security of your account.
Payment Information: To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect details of the payment method you use. All financial information is transmitted through encrypted channels and is never stored in plain text.
Usage Data: We record platform activity logs such as games played, session duration, betting history, and interactions with the user interface. This data is used for internal analytics and service improvements.
2. How We Use Your Information
Information collected by rjbet is used exclusively for purposes related to platform operations and the user experience. We do not sell or rent your personal data to any third party for marketing purposes.
Account and identity information is used to process registrations, verify identities, prevent fraud, and ensure that only authorised users can access their accounts. These are essential security measures that protect your interests as an rjbet user.
Payment data is processed solely to facilitate smooth deposit and withdrawal transactions in MYR. This information is also used to comply with legal requirements relating to financial record-keeping.
Usage and technical data help us detect platform issues, improve mobile app performance, and personalise the user experience based on usage patterns. We also use this information to send important account-related notifications, such as security alerts or service updates.
Ensuring every account belongs to a verified individual aged 18 and above
Analysing usage patterns to improve the quality of rjbet's services
3. Cookies & Activity Tracking
Rjbet uses cookies and similar tracking technologies to enhance the user experience on the platform. Cookies are small data files stored on your device when you visit our website.
We use several types of cookies: session cookies required for login and platform navigation; preference cookies that store interface settings such as language; and analytics cookies that help us understand aggregate usage patterns without identifying any individual user.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality, including the ability to stay logged in. Any third-party cookies we use are limited to technical service providers that support platform operations, not for external advertising.
4. Data Storage, Security & Third-Party Sharing
Protecting your personal data is a core commitment at rjbet. All collected data is stored on servers secured with industry-grade encryption. SSL (Secure Socket Layer) connections are used for all communication between your device and our servers, ensuring that data cannot be intercepted in transit.
Your personal data is retained for as long as necessary to fulfil the original purpose of collection, or as required by law. After this period, data will be securely deleted or anonymised. Financial transaction records may be kept for a longer period to comply with financial regulatory requirements.
Regarding third-party data sharing: rjbet does not sell users' personal data to any third party. We only share the information necessary with legitimate payment service providers to process transactions in MYR, and with relevant authorities when required under Malaysian law. All third-party service providers we work with are bound by strict confidentiality agreements.
Our Data Security Measures
- SSL encryption for all data communications
- Servers protected by firewalls and access controls
- Regular internal security audits
- Data access restricted to authorised personnel only
- Clear security incident response procedures
5. User Rights & How to Contact Us
As an rjbet platform user, you have certain rights regarding your personal data. We respect these rights and will process any related requests within a reasonable timeframe.
Right of Access: You have the right to request a copy of the personal information we hold about you. This request can be submitted via our customer support email, and we will respond within thirty (30) business days.
Right to Rectification: If you find that any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. Basic details such as your email address and phone number can be updated directly through your account settings.
Right to Erasure: Under certain circumstances, you have the right to request that we delete your personal data. Please note that such a request may require the closure of your account and is subject to record-keeping obligations mandated by law.
For any enquiries or requests relating to your privacy and personal data, please contact the rjbet support team by email at [email protected]. We are committed to addressing every enquiry seriously and within a reasonable timeframe.
This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to users via account notifications or a notice on this page. We encourage you to review this page periodically. You may also refer to our Terms & Conditions for more information on the platform's terms of use.
Your Data Is Safe With Us
Rjbet safeguards the privacy of every Malaysian user. Register with confidence today and enjoy a platform that puts your security first at every step.
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